Support

Email us

Write to support@matterdevelopment.com. Tell us the version shown at the bottom of DashCue's Settings and what happened.

Common questions

How do I put DashCue widgets on my CarPlay screen?

Choose your widgets in DashCue's Garage. Then, on your iPhone, open Settings > General > CarPlay, pick your car and add or reorder widgets there. CarPlay widgets need iOS 26.

How do drives start and end by themselves?

DashCue uses two personal automations in the Shortcuts app: "When CarPlay connects, Start Drive" and "When CarPlay disconnects, End Drive". In DashCue, open Drive > Set up auto-start and follow the steps. Choose Run Immediately on both so they run on their own.

You can also start and end a drive yourself on the Drive tab.

Why does DashCue ask for "Always" location?

So a drive started by the CarPlay automation keeps measuring speed and distance while your iPhone is locked. DashCue only uses location while a drive is running, and it never collects it. See the privacy policy.

Will the parking meter ring if my iPhone is on Silent?

Yes. The meter (part of Pro) sets an alarm 10 minutes before it runs out and another when it does, and alarms ring even in Silent mode. Allow alarms for DashCue when it asks.

I bought Pro or the Style Pack. How do I get it on a new iPhone?

Open DashCue's Settings and tap Restore purchases, signed in with the same Apple Account. Purchases are one-time and shared with your Family Sharing group.

Is there a subscription?

No. Pro, the Style Pack and Everything are one-time purchases. The free version keeps the Speed & Trip, Clock & Date and Photo widgets, your drives and one parking spot.

How do I get a refund?

Purchases are made through Apple. Request a refund at reportaproblem.apple.com.

How do I delete my data?

Everything DashCue stores is on your iPhone; deleting the app deletes it. To have the anonymous analytics or purchase records for your device deleted, email us with the version shown in Settings.